Customer Service Executive in a financial company based in central London. The role reports to the Customer Services Manager for Capacity Media. This is a full time position and will involve international travel from time to time.

The ideal candidate will be personable, proactive and friendly and provide outstanding customer service over the phone and via email.

The ideal candidate will have:

• A minimum of one year’s experience in customer services environment
• Experience of working in a fast-paced office environment
• Excellent communication skills – able to deal with people at all levels, good written communication and confident telephone manner
• Be able to work with minimum supervision to strict deadlines and remain calm under pressure.
• Ability to manage a number of projects simultaneously
• Strong numerical skills – invoicing, budgets (including multi-currency events) and credit control
• Proactive approach, willingness to show initiative and accept responsibility
• Flexibility to travel internationally to deliver customer service onsite

This is an excellent opportunity for a candidate who is looking to gain experience in the events industry. The role requires you to be highly efficient with exceptional attention to detail and a great level of customer service.