Now celebrating its 20th anniversary, the Blue Book stands as the most comprehensive market guide for office support and administrative roles. Over two decades, it has become the go-to resource, offering deep insights into industry trends, from salaries and benefits to desirable work environments, interview practices, and the dynamics of temporary versus permanent roles.

This year’s Blue Book doesn’t just provide a snapshot of the current employment landscape; it draws on 20 years of data to analyze evolving trends and shifts in the market. With contributions from employees, employers, and senior recruitment consultants, it presents a detailed analysis of the employment market. Key emerging trends such as Talent Attraction and Retention, Hybrid Working, and the Impact of AI on the job market are explored, giving readers a unique perspective that is informed by two decades of industry expertise.