Receptionist (ID:16493)
Job Role
Reception Jobs
Contract Type
Perm
Location
UK
Salary
25000
Date Added
15/11/2023
Date Expires
13/12/2023
Industry
Hotels & Leisure
Receptionist - Wellness Clinic at a Prestigious Members Club in Mayfair
£25,000 PA
Based in Mayfair 5 days per week
Shift working, either: 6:15-12:45, 9:30-17:30 or 14:45-19:45
As a member of the Front of House team you will offer a first-class level of service while promoting health and longevity services at an exclusive Private Members Club.
You will work at the front desk, being the first point of contact for all members and patients and you will build close relationships with all clinic staff to enable a smooth and efficient service is offered to all.
KEY RESPONSIBILITIES
- Provide a warm, polite and courteous greeting to all members and patients
- Establish a courteous, helpful and friendly attitude to all members and patients at all times, ensuring that customers are satisfied with their visit
- Handle all enquires via phone, email and face to face with a professional manner providing members and patients with accurate information of all services and prices
- Schedule all appointments, send out appointment confirmations and communicate with all relevant parties
- Have a good working knowledge of all services including packages and prices within the club and clinic
REQUIREMENTS:
- Strong organisational skills
- Outgoing personality with excellent communication and strong interpersonal skills
- Previous customer service experience
- Good timekeeping and prepared to be flexible to meet the needs of the service
- Good attention to detail and high level of accuracy
- Good problem-solving skills
- Ability to remain calm when under pressure
- Previous experience working in a 5 star or similar environment would be an advantage
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