This is a hands-on leadership role where your ability to coach, guide, and grow others is front and Centre. You’ll elevate your team, helping each one build skills, hit goals, and level up. If you’re passionate about bringing out the best in people and making operational excellence, this one’s for you.

Key Responsibilities

Oversee on-site staff, including Client Experience Assistants, cleaners, maintenance, and contractors.

Ensure balanced task distribution and smooth daily operations

Lead regular 1:1s, set goals, and support individual development plans

Coordinate and document daily team briefings

Manage rotas, authorise leave, and track team absences

Act as Centre Manager when required

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Uphold impeccable standards of cleanliness and hospitality throughout the Centre

Candidate Profile

If you enjoy thriving in fast-paced environments, then you’ll feel right at home here. You bring the energy, the detail, and the leadership that make an operation feel seamless and exceptional.

You’re not just capable; you’re composed, driven, and always two steps ahead. You’re polished, positive, and solutions led.

You will be great if  you:

Lead with a proactive, hands-on approach

Prioritise exceptional client care and clear, confident communication

Have strong operational and team management experience, with a talent for coordination

Stay calm, adaptable, and composed under pressure

Are relentlessly organised, with razor-sharp attention to detail

Build trust quickly and create a warm, elevated atmosphere

Love to take initiative, stay solutions-focused, and confidently own client-facing events

If you are interested please apply online now