Fully Remote Bilingual Customer Service Representative - £20ph – IMMEDIATE – temp to permanent (ID:23567)
Job Role
Customer Services Jobs
Contract Type
Perm
Location
UK
Salary
£20 per hour + overtime
Date Added
21/12/2025
Date Expires
18/01/2026
Industry
Business Services, Contact Centre, Logistics, Retail, Sales
A team of confident, articulate and highly organised bilingual Telesales/Data Verification representatives are urgently required to support a seasonal campaign within a fast paced parcel delivery service. The roles are fully phone based and remote requiring excellent communication skills with the ability to validate sensitive data accurately and maintain impeccable compliance standards.
The roles will be temping initially for 8 weeks, if successful there is the opportunity of a permanent role transitioning into B2B working with corporate clients, the program offers long-term career opportunities to high-performing candidates.
Key duties:
• Verification of B2C (names, addresses, contacts) and B2B contact information (VAT records, trading addresses, key contacts)
• Updating CRM and MS Office systems with data and call outcomes
• Compliance to GDPR procedures
• Providing excellent customer service at all times to maintain call quality against targets
Essential criteria:
• Bilingual – fluent in English, Spanish and Portuguese
• Previous customer services/telesales experience
• Confident, professional and engaging telephone manner
• Strong attention to detail and data accuracy
• Ability to work independently in a remote environment
• Immediately available and free to commit to 8 weeks temping ASAP
Working hours:
• 9am – 6pm, the business operates 7 days per week across rotating shifts.
• All team members are required to commit to a minimum of 5 working days per week, with shift allocations issued according to operational coverage requirements
Technical and equipment requirements:
• Personal mobile phone or laptop capable of voice communication
• Stable internet connection
• Confidential home working environment suitable for GDPR compliance
Pay rate: £20 per hour, with paid overtime available where applicable
This is great opportunity over the Christmas period with long term opportunities on a permanent basis using your languages and working on a fully remote basis!! If keen please forward your CV asap!!
Angela Mortimer Plc act as a recruitment business for this role. If you are already registered with us please contact your consultant directly. Unfortunately due to the high volume of applicants we are unable to respond to every application but will be in touch should your CV be suitable.
Angela Mortimer is acting as an employment agency for this job listing.
For further information how Angela Mortimer acts as an employment agency or as an employment business see our legal information.