Do you have a passion for travel and delivering exceptional customer service? Are you fluent in German or a Scandinavian language? If yes, then we have the perfect role for you!

We are seeking a Customer Service Administrator to join the team of a globally renowned Airline, based in Wembley. In this role, you will be responsible for delivering unforgettable customer service experiences to their passengers from all over the world. This role pays £13 per hour and provides a fantastic opportunity to work in an dynamic, international work environment with passengers from all over the world!

- Providing a warm and friendly welcome to passengers over the phone and via email

- Assisting with booking changes, cancellations, and refunds

- Helping passengers with check-in and boarding procedures

- Resolving customer issues and complaints with empathy and efficiency

- Collaborating with other departments to ensure a seamless travel experience for passengers

- Being an ambassador of the brand and values

- Fluent in German or a Scandinavian language (Danish, Finnish, Norwegian, Icelandic and Swedish)

- Passionate about delivering exceptional customer service

- Previous experience in customer service or hospitality roles

- Strong communication and problem-solving skills

- Ability to work independently and as part of a team

If you are a passionate and outgoing individual with a love for travel and languages, then we want to hear from you!